Personal Devices: Please update personal ChromeOS devices to version 72 or above. If the client extension is not installed, you can add F5 Access v.1.0.5 from the Chrome Webstore.
CPS Devices: CPS Chromebooks will begin updating to ChromeOS 72 on the evening of Tuesday April 23rd. Remote access will be restored once the device OS version is upgraded to 72. Please use Windows or Mac devices for remote access during the interim. Thank you for your patience while this issue is being resolved!